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For any questions call us at 7778077779/7977849816

Frequently Asked Questions

  • Ordering at BuyFacturer is easy. Placing your first order at BuyFacturer? Please follow the below-mentioned steps:
  • Just select the items you want to shop.
  • Enter your shipping address.
  • Enter your payment information.
  • If you need any assistance give us a call. We would love to take your order over the phone. You may contact us on +91 7778077779 to book your order on COD mode. Call Timings:- 9:30 AM to 7 PM.

All the products on this website are sold by the manufacturers/suppliers registered with BuyFacturer send directly to its customers. BuyFacturer provides only the marketplace services to its customers and manufacturers

  • Once your Order is successfully placed, you will receive a confirmation over email and text message from This mail will have all the details related to your order. Order details can also be viewed at My Account > Order history, if you have placed the order through your login id.
  • Standard delivery time is 2-4 days, however, for some products delivery time may vary depending upon the availability or depending upon the size of the order

Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS advising you on the estimated date of delivery. You can also TRACK ORDER online or by calling us at our Customer Care number. Please note tracking information may not be available for all carriers

  • Yes. We do take orders over the phone. You may contact us on +91 7778077779 to book your order on COD mode. Call Timings:- 9:30 AM to 7 PM
  • Our order status is updated to you via emails and SMS at every step. Once your order is placed you would receive an SMS and an email with your order details. Once your order is dispatched you receive an SMS with your tracking details. Please check your spam and old SMS-es for the status of your order, if you don't see any updates. In case of any unforeseen events which delay your order you would receive a special update from our end.
  • Yes we accept bulk orders, please place an order and we will call you on the  number provided by you.
Yes. Because of the prevalent regulations, we send the invoice along with the product. Tags are also left intact so that a product can be returned if your loved one faces any problem with it.
Shipping refers to packing and dispatching of your order. While placing an order, you will find a shipping timeline on the products displayed on the website (e.g. dispatched within 5 days). This refers to the number of working days it will take to dispatch the product from our end. The delivery may take 1-3 days depending on the address specified for the order.
BuyFacturer believes in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by clicking on the Return/Replace option in your MY ORDERS page within the period. We will look at it immediately and get back to you.
We are sorry you had to experience this but please check if your order contains items with different delivery times. Items with different delivery times are shipped to you separately. Do not worry; your order is on its way to you! The expected date and time of delivery will be communicated to you before the dispatch of your order. Under rare circumstances, if we are unable to fulfill your order, we will refund you the full payment made towards that particular product, at the earliest.
The courier companies usually make more than one attempt to deliver your order. In case you do not receive your order, please get in touch with us.

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